Privacy Policy

Last updated 7 December 2008

  1. Who is Drum Effect?
    Drum Effect is a business registered in the Australian Capital Territory, Australia, that provides African drumming tuition, performances, workshops and related products.

  2. What is "personal information"?
    "Personal information" means information that identifies you or by which your identity can be reasonably determined, such as your name, email address or telephone number.

  3. Why do we collect personal information?
    We collect personal information to provide you with products and services, to fulfil related administrative functions (eg billing), to enter into contracts with you or third parties, to administer competitions and for marketing and customer relationship purposes. If we cannot collect or use your personal information, we cannot do these things.

  4. How do we collect personal information?
    Usually we will collect your personal information directly from you, but sometimes we will use our agents or contractors to collect your information and provide it to us. If someone orders a product or service from us and asks us to send it to you, then we will collect your personal information from that person.
    Collection can occur in a number of different ways, such as when you complete an online form, contact us by phone, or write to us.

  5. What sort of information is collected?
    We only collect information that is necessary for us to perform our functions.The kinds of personal information we collect will depend on the products and services you request from us. Typically this includes your name, contact details and payment information. We generally do not collect sensitive information (information relating to your racial origin, political opinion,religious beliefs, professional or trade association membership, sexual preferences, criminal history and health information).

  6. Do we disclose your personal information?
    We may disclose your personal information to our agents and contractors who help us to provide and market our products and services to you, or who administer or provide prizes for competitions. If we do this we generally require these parties to protect your information in the same way we do. By providing us with your personal information, you consent to receiving marketing and promotional material from us and our agents and contractors.
    We will also disclose your information if we are required to do so by law, or to enforce an agreement we have with you.
    Under no circumstances will we sell your personal information to someone else.
    In the event you receive marketing material from us or our agents or contractors and you do not wish to receive any further material, you may remove your details from our mailing list by notifying us.

  7. Is my personal information secure?
    The security of your personal information is important to us and we take physical and electronic security measures to safeguard your personal information from loss, misuse, unauthorised access, modification or disclosure.

  8. Can I access the personal information Drum Effect holds about me?
    You may access most personal information we hold about you, and if we deny access in some circumstances we will tell you why.

  9. What information is collected about my use of the site?
    We may collect certain non-personal information (eg the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider) to optimise our products and services including our web site for your computer. This information will not be used to identify you personally.

  10. What are cookies and how does Drum Effect use them?
    We may use 'cookies' to collect information and personalise your experience on our site. The process involves the sending of a small text file from our site that is saved on your computer to remember your preferences. If we use cookies,they will not have the ability to identify any personal information otherwise disclosed in this Privacy Policy. By using cookies we can understand site usage and improve the content and offerings on our site. If you wish to disable cookies from being sent to your computer, you can do so in your browser's settings, although your browser might then be unable to access certain areas of this site that require this functionality.

  11. Does this policy change?
    We regularly review our Privacy Policy as our business evolves, and to comply with changes in the law. Our current Privacy Policy is available from this site. If we make material changes to our Privacy Policy, we will notify you of the changes by one or more means including by sending you an email or by posting a notice on our website detailing the changes. The date our Privacy Policy was last updated is shown at the top of this page.
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